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Don’t worry, we are here to help. Contact us and tell us your question.
After confirmation of the chargeback by Toyota do Brasil Foundation, the request is sent to the card issuer, that is responsible for returning the balance on the card. Each issuer works with a different term, but the average is three working days.
Contact Toyota do Brasil Foundation, inform your name, email, CPF (Taxpayer Identification Number), date, donation amount, and the last 4 digits of the card.
At the moment, credit card is the only option available.
Check all data provided, including the credit card details.
If everything is correct, contact us and inform your name, email, CPF (Taxpayer Identification Number), date, donation amount, the last 4 digits of the card, and the error displayed. We will check the reason.
Most of the time the automatic system of the credit card network rejects the transaction due to suspected fraud.
First, contact Toyota do Brasil Foundation, inform your name, email, CPF (Taxpayer Identification Number), date, and donation amount so that we can cancel the recurring donation. After the cancellation you must make the new donation through the website.
Yes. Contact Toyota do Brasil Foundation, inform your name, email, CPF (Taxpayer Identification Number), date, donation amount, and the last 4 digits of the card.
Yes, use an international credit card to donate.
On the identification window, click on the button ‘I am already a donor’ and then on ‘Forgot your password?’.
This feature is not currently available.
We believe in partnerships and in people's strength. Let’s build a better world! Together, we can make a difference!